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Do I have to host with you to use your other services?
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No. The SEO & AI Search retainer and the audit work on sites hosted anywhere. Hosting with us is most common for sites we built and for firms that want the technical foundation and the search work aligned.
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What if our site isn't on WordPress?
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We host WordPress and custom builds after a technical review. If you're on Wix, Squarespace, Webflow, or Drupal, we'd handle that as a Website project to move you to WordPress first.
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What happens if I cancel?
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You take the site with you. We export a full backup, hand over admin access or transfer to your new host, and migrate DNS when you're ready. Hosting is month-to-month, and we require 30 days' notice to cancel.
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What counts as one update?
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A single discrete change within the update scope. Editing a headline is one. Swapping a hero image is one. A new page built from your existing blocks is one. Large batches get scoped as a project. If a request feels like a project, we tell you before it starts.
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What if a request crosses into project scope?
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We tell you, and we scope it with a clear price before any work starts. We don't quietly do project-scope work.
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How fast do you respond?
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Turnaround runs 3 to 5 business days on Core, 2 to 3 on Managed, and 1 to 2 for most requests on Unlimited. Smaller changes are often faster. Larger requests get a clear timeline before work starts.